Delivery Information

Delivery Information

This Delivery Information applies to orders placed through harrisonssauces.com.

Delivery area

We offer courier delivery across mainland Great Britain, subject to stock availability, courier service availability and any restrictions shown at checkout.

Some locations, including the Scottish Highlands, Islands, Northern Ireland, Channel Islands and remote areas, may take longer or may require an additional courier charge. If an additional charge applies, we will contact you before dispatch.

For large, bulk or pallet orders, please contact us before ordering so we can confirm the best delivery option.

Delivery charges

• Standard shipping: £6.50 including VAT.
• Free delivery on orders over £60 including VAT.

Delivery charges will be shown at checkout before you place your order.

Dispatch cut-off

Orders placed before 12pm on a working day will usually be dispatched the same day.

Orders placed after 12pm will usually be dispatched the following working day.

Orders placed on weekends or bank holidays will usually be processed on the next working day.

Delivery times

We offer standard next working day courier delivery where this service is available.

Next working day delivery applies Monday to Friday. Orders placed before 12pm on Friday will usually be delivered the following Monday. Orders placed after 12pm on Friday will usually be delivered the following Tuesday.

Delivery times are estimates and are not guaranteed. Deliveries may be delayed by courier issues, stock availability, weather, operational disruption, bank holidays, seasonal demand or events outside our reasonable control.

Tracking and courier delivery

Deliveries are tracked and handled by courier. Tracking information will be provided where available.

Please provide accurate delivery details at checkout and ensure someone is available to receive the order where required.

If a parcel cannot be delivered, the courier may attempt redelivery, leave the parcel in accordance with the courier’s process, hold it for collection, or return it to us.

If a parcel is returned to us because delivery could not be completed, we may charge a reasonable redelivery fee or deduct reasonable costs from any refund where permitted by law.

Large or bulk orders

Large, bulk or pallet orders may require a different delivery service, longer lead time or additional delivery charge. If this applies, we will contact you before dispatch.

Damaged, incorrect or missing items

If your order arrives damaged, incorrect, or with items missing, please contact us within 48 hours of delivery.

Please include your order number, a description of the issue, and clear photographs of the parcel, packaging and affected products where relevant.

Once reviewed, we will arrange a replacement, refund, credit or other suitable resolution where appropriate.

Delivery questions

If you have any questions about delivery, please contact us at sales@bilimited.com or call 01509 631650.